The promotion element of the marketing mix of the organisation includes all the relevant “activities, materials, and media used by a marketer to inform and remind prospective customers about a particular product offering” (Connett, 2004:11). The goal of promotional products is to persuade the target consumer to buy or consume the product offering.
The promotional element of the marketing mix is also referred to as the marketing communication or promotional mix, and includes various communication methods and activities aimed at the target consumer. The integration of the promotional elements is called integrated marketing communications, or IMC.
From the above mentioned discussion, the following points emerge as universal: Communication is crucial for developing relationships. Integration or synergy of the elements in the promotional mix is important. Marketing communication focuses on building brands.
Sales promotions are often confused with advertising as they often use advertisements to create awareness of the particular promotional offer. They are characterised by the provision of some form of reward for a particular behaviour; they change the perception of the value of the offering. Sales promotion is defined as all marketing actions focusing on eliciting an immediate response from the target market by offering value incentives to members of the distribution channel and/or the final consumer (Arens et al., 2011:616; Belch & Belch, 2007:22; Ouwersloot & Duncan, 2008:10). Therefore, the main aim is to acquire a specific response to the offer from the target audience . Divided into trade and consumer promotions, sales promotions attempt to turn positive attitudes into behavioural responses, such as product trials, repeat purchases and increased product usage (O’Guinn et al., 2009:563). Trade promotions focus on distribution channel members. These promotions may include contests, trade allowances, point- of-purchase displays, training programmes, trade shows and co-operative advertising. Promotions aimed at consumers include a wide variety of incentives, such as samples, coupons, premiums and bonus packs. Other consumer promotions incorporate contests, refunds or rebates, price-offs and loyalty programmes (Belch & Belch, 2007:508; Ouwersloot & Duncan, 2008:347). Consumer promotions are commonly advertised in the general media, and samples regularly form part of the advertisement. For example, in women’s magazines, samples of anti -wrinkle cream can be attached to the page bearing the advertisement for the cream. Advertisements of this sort will be included in the sample for the current study.
Many companies are placing increased importance on sponsorships, and are reaping the rewards. Sponsorship marketing occurs when an event receives financial support from an organisation (the sponsor) and in return provides the opportunity to the sponsor to associate itself with the event. This, in turn, generates publicity for the sponsor (Shimp, 2010:562). It is a scenario that places the marketer in the same environment as the consumer, such as a sporting event, and makes the message of the organisation more relevant and credible.
SPAR, a South African retailer, sponsors various women’s sporting events in South Africa, including hockey, netball and the SPAR Women’s Challenge Series, a series of annual 10km running events hosted in various parts of the country. Its association with these sports events leads to a perception among consumers that SPAR cares about women’s sports. Apart from the advantage this brings, sponsorships also provide several other benefits (Koekemoer, 2004b:457). These include, among others, niche marketing flexibility, enhanced brand equity and cost-effective media coverage. Like all the tools in the promotional mix, sponsorship activities also need to be integrated with the other elements of the organisation ’s promotions, and serve the higher purpose of reaching general communication objectives
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